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User Guide and Online Help
Define the number of channels for the conversation records

When you record a conversation, you have the option to choose:

(1) Single channel: to record your and the other party's conversation altogether in one channel (track).

(2) Double channel: to record your conversation in one channel (track) and the other party's in a secondary channel (track).

The double channel option will have bigger file size than the single channel option, but it has better quality.

 

 

 

Bring up the Options dialog box.

 

 

 

 

Choose from the drop down menu of Number of channels for conversation records:

 

 

 
 
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